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FAQ

Frequently Asked Questions

Everything you need to know to start your journey with medical cannabis and Hush.

Certain remedies and offerings are suitable for ages 18+ only. We kindly ask younger visitors to explore our wellness services with guidance.

Medical cannabis
Hush is a premium wellness brand that provides legal, medical-grade cannabis products and consultations across South Africa.
Yes. Medical cannabis is legal under Section 21 of the Medicines Act, with proper approval from a SAHPRA-registered doctor.
Yes. All purchases of medical cannabis require a valid consultation and approval from a licensed medical practitioner.
You can book an online or in-store doctor consultation through our website or at any of our 19+ Hush branches.
Section 21 is a special access permit granted by SAHPRA that allows patients to legally access unregistered medicine, like medical cannabis.
We have multiple branches across South Africa including Midrand, Rustenburg, Somerset West, Centurion, Rock Cottage, and more.
No. Due to compliance with SAHPRA regulations, you must first complete a medical consultation and receive approval before any product is dispensed.
We offer flowers, prerolls, vapes, edibles, oils, tinctures, and a full CBD wellness range.
Yes, we offer a variety of CBD wellness products such as oils, capsules, topicals, and gummies.
Yes. All our products are sourced through legal channels and undergo rigorous testing for potency, purity, and safety.
Chronic pain, anxiety, insomnia, arthritis, migraines, PTSD, and more.
Absolutely. All Hush staff are trained in medical cannabis education, compliance, and patient care.
Yes. Visit our website to book your online consultation.
Most patients receive approval within 24-48 hours of their consultation.
Currently, due to legal restrictions, you must collect your approved products in-store from a licensed collection point.
Yes. All Hush branches operate in partnership with licensed medical professionals and comply with current cannabis regulations.
It depends. Please consult with our doctor or your personal physician for safety and interactions.
Yes! We offer referral discounts and loyalty perks — ask in-store or follow our Instagram for current promotions.
Yes. Hush frequently hosts events, workshops, and podcast recordings to help educate and destigmatize cannabis use.
Yes! We're expanding through franchising. Contact us directly for more info.
You can WhatsApp us on 073 303 4728 or email hello@hush-healing.com.
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